They billed my Credit Card Business April 6, 2020 and I got the package April 25, 2020. I started utilizing the package April 26, 2020 per the instructions. I have actually used other lightening gadgets in oral workplaces and over the corner and all of them worked except they were not easy to use so I had a concept of what I ought to anticipate.
I understood something might not be right because all whiteners had had the ability to whiten these spots. I began emailing the support staff immediately May 8, 2020 and explained in information my concerns. Each time I would email client assistance I would put on email 5th Notification, sixth Notification etc.
NO CUSTOMER SERVICE so I emailed and text "I would like a refund duration". Today June 25, 2020 I got a call from a SNOW worker Nicolas who stated this wasn't his task to call consumers but believed, he would take some time to call and see if he might assist.
There are wired and cordless devices he ask what I had, I said, "I didn't see a choice just the wired" He said, the wireless had the blue and red LED lights which trigger the serum, the wired did not offer both that's why my own wasn't working. I request a refund or exchange I was not approved either.
No requirement to make a return. Refund has actually been processed. Please permit 5-7 service days for refund to be processed. A gift and letter are being mailed to client and will be delivered within the next 3-4 organization days. I believed long and hard on what complaint to inspect on BBB's list in regards to how the individual that called me from SNOW BIOLABS attempted to spoken Bully me into tucking my tail and letting the problem go saying "you are the only person we understand about that our item has actually not worked for them.
He was talking I was listening about I had the wired gadget and that only had the blue LED so that's probably why is wasn't working for me however the wired gadget has the blue and red LED lights that activates the whitening serum, that's what the Celebrities utilize. I finally got to say my ADVERTISEMENT did not provide the wireless and no mentions how the wired you could plug in your phone and most ADS on Facebook reveals the wired.
I do not know the price of the cordless and still don't. That's when he began getting Verbally Violent AS IF MY WHOLE INTENT WAS TO RIP-OFF HIM! He was so off - I do not believe he even believed I was the one that he lied to, I was the one that had actually been SCAMMED in the very first location and I desired my Refund on Something That has actually been misrepresented and I did not receive what they knew was a faulty gadget.
00 each and after that amounted to the present package for you as $ 20 some dollars. The gifts mean absolutely nothing to me what I request for is for the Corporation to be knowledgeable about the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and after that almost 5 months for someone like this person to bully and lie to me that I was the only individual that Snow had actually not worked for and was verbally attacking since I request for a refund (which their return policy states you will be guaranteed or cash back in 30 days!) or exchange my wired gadget to a wireless gadget, to see if the cordless work like he stated.
The bullying to try and make me believe it was simply my issue, pushing top of thatand being verbally Violent when I request for a refund or an exchange (which is specified clearly you can return in thirty days) or 100% ensured or your cash back is specified in his Business Policy).
I dare this person to call me from the Company acting like he was going to assist me however instead wastrying to scam me again by stating "he didn't think I might get a refund. I want the Corporation of SNOW to be knowledgeable about the techniques used in what ought to have been an easy refund deal went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have currently been attended to. Consumer was fully refunded 26 JUNE 2020. Client kept system and presents. 06/22/2020I placed an order almost 6 weeks earlier and still no delivery and no response to three follow ups. This is not a cheap product, putting the cash out to get absolutely nothing or any response is not okay.
I reside in San Diego, shipping from AZ must take no more than 2 daysOrder has actually been pushed to the front of the line. We excuse the inconvenience triggered. At the minute we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as many clients as possible.
06/22/2020I ordered a teeth whitening kit on May 21, 2020. It is now June 22 and I have not gotten any info about when my order may be shipped. I have emailed the business 3 times and have not gotten any reaction. The purchase confirmation email that I received from Snow stated that orders may be postponed 1-2 weeks due COVID-19, however did not offer an approximated shipping timeframe.
We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous clients as possible. Order has been pushed to the front of the line to ship out soon. please refer to tracking verification email.